Salesforce ‘Needs Less Heads,’ So It Cut 4,000 Jobs, As AI Takes Over

by Amelia Forsyth September 3, 2025

by Amelia Forsyth September 3, 2025 0 comments

Salesforce CEO Marc Benioff cuts nearly 4,000 customer service jobs in favor of AI agents but insists humans are still needed in the function.

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Salesforce ‘Needs Less Heads,’ So It Cut 4,000 Jobs, As AI Takes Over

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