Is it Still Safe and Reliable?

by Amelia Forsyth


LastPass fast facts

Our rating: 3.4 stars out of 5.
Pricing: Starts at $3 per month.
Key features:

  • Extensive multi-factor authentication options.
  • Offers a free plan.
  • One-time password feature.

LastPass logo.
Image: LastPass

In 2022, LastPass experienced two major data breaches that resulted in customer data being stolen. This data consisted of encrypted fields such as website usernames and passwords, secure notes and form-filled data, and unencrypted data such as website URLs.

While LastPass offers a decent password manager experience with its slew of two-factor authentication options and consistent password capture and replay, its recent security incidents prevent us from recommending their service.

Is LastPass safe?

No, LastPass isn’t safe to use due to its unfortunate data breaches in recent years. LastPass experienced two major data breaches that led to both LastPass customer and company data being stolen. The first incident, which occurred in August 2022, involved a software engineer’s corporate laptop being compromised.

According to LastPass, the incident allowed a bad actor “to gain access to a cloud-based development environment and steal source code, technical information, and certain LastPass internal system secrets.” The company reiterated that “[n]o customer data or vault data was taken during this incident.”

LastPass disclosed a second breach on November 22, 2022, wherein the data gained in the August 2022 breach was utilized to access LastPass customer data. In particular, the threat actor gained “unauthorized access to cloud backups” that included “system configuration data, API secrets, third-party integration secrets, and encrypted and unencrypted LastPass customer data.” This customer data consisted of encrypted fields such as website usernames and passwords, secure notes, and form-filled data and unencrypted data such as website URLs.

LastPass’ press release on 2022 breach. Image_ LastPass
LastPass’ press release on 2022 breach. Image: LastPass

LastPass has said that the encrypted data remains secure with 256-bit AES encryption so long as the user’s master password makes use of their password best practices, such as having a 12-character minimum and not reusing the master password on other sites. In January 2024, LastPass announced that the company will enforce a requirement for all customers to use a master password with at least 12 characters. In the past, a 12-character master password was the default setting, but customers still had the ability to choose a master password with fewer characters. It is the company’s hope that efforts such as these will “create stronger and more resilient encryption keys for accessing and encrypting [customer] LastPass vault data.”

In May 2024, LastPass announced it would separate from previous parent company GoTo and will now operate as an independent company under LMI Parent, L.P. The company also said it will invest in the establishment of a dedicated threat intelligence team, “designed to protect the broader LastPass community by proactively monitoring for, analyzing, and helping to mitigate potential threats.”

While LastPass continues to implement security changes to rebuild public trust, I believe the risk simply isn’t worth taking given the company’s history of breaches.

Just last March 2025, it’s been reported that a $150 million cryptocurrency cyberheist was possibly due to bad actors utilizing the stolen LastPass vaults in 2022, cracking a user’s master password, and subsequently using one of the stored passwords to illegally access a crypto wallet.

In my view, you’re much better off using more secure password managers like Bitwarden, Dashlane, or Keeper — all three of which have yet to be involved in any sort of data breach or hack.

Is LastPass free?

LastPass has a free version, albeit with limited features. It offers an unlimited number of password storage and comes with one account. Compared to a premium LastPass subscription, the free tier will only allow for one device type. This means that you’ll only be able to use LastPass Free on either a computer or a mobile device.

Other limitations include not having LastPass’ One-to-Many password sharing feature, no emergency access capabilities, and the lack of advanced multi-factor authentication options such as YubiKey and fingerprint authentication.

If you’re looking for a free version to use long-term, I recommend trying out Bitwarden’s free version. It offers the same unlimited number of password storage as LastPass but also allows access to vaults on an unlimited number of user devices, compared to LastPass’ one-device type limit.

LastPass pricing

Like most password managers, LastPass categorizes its pricing into Single Users & Families and Business customers. Let’s take a look at the first group or plans.

Plan Free Premium Families
Price Free $3 per month $4.00 per month
No. of accounts 1 1 6
No. of device types 1 (either computer or phone) Unlimited Unlimited
Notable features
  • Unlimited password storage.
  • Password generator.
  • Security dashboard.
  • Dark web monitor.
  • One-to-one password sharing.
  • All Free features.
  • 1GB encrypted file storage.
  • Advanced multifactor options.
  • Emergency access.
  • One-to-many password sharing.
  • All Premium features.
  • Family manager dashboard.
  • Group and shared items in folders.

LastPass’ Premium and Families plans are on par with most of its competition. Its $3 per month Premium plan falls in the middle of similar subscriptions from Dashlane ($4.99 per month) and RoboForm ($1.66 per month).

The story is the same for its Families plan, priced at $4.00 per month, covering six accounts. As of March 2025, it sits in a similar price range with Dashlane’s Friends and Families plan for $7.49 per month that accommodates 10 users.

If you’re specifically interested in a family plan, Bitwarden’s Families plan at $3.33 per month for six users is currently the best deal. It covers the same maximum of six users at a more affordable price. It also has a good security reputation as an open-source password manager. To learn more, read our full Bitwarden review.

LastPass’ Business plans consist of LastPass Teams and Business.

Plan Teams Business
Price $4.00 per user per month $7.00 per user per month
Number of users 50 users or less Unlimited
Notable features
  • Private vault for all users.
  • Shared folders.
  • Multi-factor authentication.
  • Security dashboard.
  • Dark web monitoring.
  • Admin console.
  • Passwordless login.
  • All Teams features.
  • 3 SSO apps with MFA.
  • LastPass Families plan for employees.
  • Customizable policies.
  • Customizable user management.

LastPass’ Teams plan, at $4.00 per user per month, is on the pricier end. If we compare it to 1Password’s Teams Starter Pack, you can cover 10 users for $19.95. The same number of users through LastPass Teams would amount to $40 — a big jump in price. Bitwarden’s Teams Starter plan is similar, priced at $20 for up to 10 users.

LastPass Teams allows up to 50 users, which may be beneficial to smaller teams with more than 10 members. However, it’s important to reiterate that you won’t get the same level of security with LastPass compared to other password managers.

LastPass Business is in the middle range in terms of comparable plans to the competition. LastPass Business, at $7 per user per month, is in between Bitwarden’s Enterprise plan for $6 per user and Dashlane’s $8 per user.

LastPass offers a free 30-day trial for its Premium and Families plan and a 14-day trial for its Teams and Business subscription. If you really want to try LastPass, going for one of these trials is your best option in terms of pricing.

Key features of LastPass

Aside from password generation, autofill, and multifactor authentication, LastPass includes a few interesting features that make it stand out from the competition.

Security Dashboard

LastPass includes a password health feature called Security Dashboard. It gives you a Security score that analyzes user security, checks if you have any at-risk passwords, and allows you to manage trusted devices.

LastPass Security Dashboard.
LastPass Security Dashboard. Image: Luis Millares

It also features a dark web monitor that checks whether a particular email address you have is compromised or is involved in a data breach at another company or service.

I personally like how LastPass bundles both its security score and dark web monitoring into one page, giving users easy access to the two complementary tools in one place.

One-time passwords

One-time passwords in LastPass
One-time passwords in LastPass. Image: Luis Millares

LastPass allows you to create a set of temporary, one-time passwords (OTPs) whenever you want to access your vault from a public computer and don’t want to enter your master password.

OTPs can be useful for people who frequently travel and don’t bring their own computer or device all the time. These allow users to access their vaults remotely without having to worry about keyloggers or malware stealing their master passwords whenever they use public WiFi.

Country restriction

Another travel-friendly feature is LastPass’ Country Restriction toggle. This allows users to only allow logins from selected countries, adding a layer of security whenever you’re traveling or in another country.

Country Restriction menu in LastPass
Country Restriction menu in LastPass. Image: Luis Millares

This is a convenient set-and-forget feature that travelers can utilize to protect their passwords from being illegally accessed by malicious third-parties whenever they’re abroad.

Take note that these country restrictions can be bypassed if you use a virtual private network (VPN), as VPNs can make it appear that you’re in another country or location other than your own.

LastPass authentication and security options

LastPass comes with an impressive number of multifactor authentication options. For free users, there’s LastPass MFA, Google Authenticator, Microsoft Authenticator, Toopher, Duo Security, and Grid.

Meanwhile, Premium users can set up a YubiKey USB as their second factor, as well as fingerprint or smart card authentication. LastPass Business users also get access to Salesforce authentication.

In terms of security options, LastPass allows you to set trusted devices that let you skip MFA. While I personally don’t recommend this because of the risk of exposure, it may be convenient to turn this on if you’re only accessing your vault from one machine or location. LastPass also keeps a record of the mobile devices with access to your LastPass account and your location history.

LastPass interface and performance

LastPass web app and interface

I used LastPass’ web vault for most of my testing, and I found the interface to be fairly intuitive. Everything from my vault to more advanced options or settings like emergency access and MFA were placed where I expected them to be.

Design-wise, I think LastPass’ interface looks a bit dated compared to the competition. Dashlane and Keeper, for example, have more refined UI’s compared to LastPass’ plain interface. I also found navigating through the LastPass interface to be a bit clunky, with some settings taking a bit longer to load compared to the competition.

Saving login credentials with LastPass
Saving login credentials with LastPass. Image: Luis Millares

For performance, however, I encountered zero issues with LastPass’ password capture and replay capabilities. Its autofill feature was also reliable, filling in username and password fields without any hiccups.

I also really liked how the LastPass vault lets you launch the particular app associated with a given login.

Launching apps with passwords in LastPass. Image: Luis Millares

With this, one can theoretically use LastPass as a sort of command center where you can launch and sign into your most-used apps and services easily.

Overall, while I wish LastPass had a more updated design, it provided an easy-to-understand user experience.

SEE: 10 Common Cybersecurity Threats and How to Handle Them (TechRepublic Premium)

LastPass mobile app

The experience on the LastPass mobile app is more or less the same as its web application. I used LastPass’ Android counterpart on my Google Pixel 6 for this review, and it inherits the same intuitive user interface of its web app.

LastPass on Android. Image
LastPass on Android. Image: Luis Millares

The experience on the LastPass mobile app is more or less the same as its web application.

By default, LastPass mobile blacks out screenshots within the app — an underrated security feature that prevents bad actors from stealing data from your mobile vault. Fingerprint login on the app also worked well, and I really liked the security features included in the app, such as an automatic lock when the app is idle and account recovery via biometrics.

It inherits the same older-looking design of the web app, but this means you aren’t missing much if you only plan to use the mobile app over the web version.

LastPass pros

  • Multiple authentication options.
  • Intuitive user interface.
  • Useful one-time password feature.
  • Country restriction functionality.

LastPass cons

  • Has been involved in two major data breaches.
  • Dated interface design.
  • Clunky web app experience.

Is LastPass worth it?

No, LastPass’ recent data breaches prevent us from considering it a worthy password manager. This is unfortunate, as LastPass offers a decent password management experience with its extensive MFA options and reliable password capture and replay.

However, these features don’t mean a thing if LastPass can’t reliably keep your passwords secure and out of bad actors’ hands. At this moment, LastPass fails to hit this mark.

In terms of features, options such as Bitwarden and 1Password can provide the same password management experience without any history of data breaches or compromised data.

LastPass alternatives

Given LastPass’ recent security incidents, I’ve listed three alternative password managers that have not been involved in breaches and will provide more security for your data.

Keeper Bitwarden 1Password
Our rating 4.4 out of 5 4.6 out of 5 4.3 out of 5
Starting price (consumer plan) $2.92 per month $0.83 per month $2.99 per month
Starting price
(business plan)
$2 per user per month; max of 10 users $4 per month per user; unlimited users $2 per month per user; max of 10 users
Standout features Shared team folders and subfolders; military and medical discounts Open source; regular and publicly available third-party audits Well-designed interface; unique travel mode functionality
Visit Keeper Visit Bitwarden Visit 1Password

Keeper

Keeper logo.
Image: Keeper

For larger businesses, Keeper is a great pick as it offers customized bundles and curated pricing for enterprise customers. It also has a Business Starter subscription for teams of 10 people and a Business plan tailored towards small-to-medium-sized businesses.

To learn more, check out our full Keeper review.

Bitwarden

Bitwarden logo.
Image: Bitwarden

If security is a top priority, Bitwarden is one of the best. It is open source, which means that its source code can be reviewed, analyzed, and audited by the public. It also runs on a zero-knowledge architecture and implements end-to-end encryption for its password storage.

To learn more, check out our full Bitwarden review.

1Password

1Password logo.
Image: 1Password

For an all-around experience, 1Password is a safe bet. It comes with an intuitive and modern-looking user interface that’s coupled with high-end encryption for your data. It also offers a unique Travel Mode feature that can benefit users who regularly go abroad for business trips.

To learn more, check out our full 1Password review.

Review methodology

My review of LastPass involved a detailed assessment of its security features, price, and real-world performance. I had hands-on experience with LastPass through a 30-day trial of its Premium plan.

To test LastPass, I used its web vault application and browser extension on my Windows laptop and its mobile app on my Google Pixel 6.

I rated LastPass on everything from its password management features to its pricing based on an internal algorithm to get a rating of 3.4 out of 5 stars. The scoring was based both on LastPass on its own and in relation to other password managers in the market.

This article was originally published in December 2023. It was updated by Luis Millares in March 2025.



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